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Welcome To Virginia Tractor Parts!

We are owned and operated by Griggs Lawn & Tractor LLC in Courtland, VA.

Customer Service is our #1 Priority

Our contact information

757-809-2695 Monday-Friday 8-5 EST Saturday 8-12 EST


virginiatractorparts@gmail.com

Payment:

  • All payments are due when order is placed via PayPal or Credit/Debit Card.
  • If a payment method is declined, the buyer forfeits the ownership of any items purchased.


Shipping Policies:

  • Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase.
  • If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller, or a replacement item will be sent.
  • If an item is damaged during shipping, seller will initaite a insurance claim and reship damaged item upon approval from shipping carrier.


Refund/Return Policy:

  • Items are entitled to be refunded or returned based on complaint.
  • Exchanges are granted on a case-by-case basis.
  • Our standard return policy is 30 days and a 10% restocking fee on all new returns and no refund on shipping.
  • ** Fuel and Electrical items, ex. (Carburetor's, Magneto's, etc.) are not returnable once installed as they cannot be resold as new. **


Return shipping address is as follows:

Griggs Lawn and Tractor LLC

C/O Virginia Tractor Parts

28028 Southampton Pkwy

Courtland VA 23851

757-809-2695



Cancellation:

  • An item may be cancelled up until payment has been processed.
  • Once payment has been processed, the buyer is responsible for payment.
  • Refused items are subject to our standard return policy less any incurred additional shipping charges.
  • Virginia Tractor Parts is not responsible for pricing errors, and orders may be cancelled anytime by our staff.